Mastering the Art of Neutralization

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NEUTRALIZATION: THE ART OF PREVENTING CONFLICT BEFORE IT GETS STARTEd

An ounce of prevention is worth a pound of cure. Similarly, preventing workplace conflict is far more effective and efficient than trying to resolve it after it has taken root. This is the power of "neutralization". Learn how to prevent issues, arguments, and offensive behaviours from turning into conflict that needs to be resolved.

In this guide, you will discover:

  • Why so few techniques that focus on resolving conflict after the fact actually achieve sustainable, long-term change.
  • What NEUTRALIZATION is and how it works.
  • How anybody can use NEUTRALIZATION to prevent conflict with others, regardless of where the problem lies.
  • Our easy-to-understand "10 Steps to Neutralization" process.